Telegram Integration

    Send an automatic Telegram message to yourself, a group, or a channel whenever a form submission arrives.

    Step 1 — Create a Bot

    1. Open Telegram and start a chat with @BotFather
    2. Send /newbot and follow the prompts (choose a name and username)
    3. BotFather will reply with a bot token — copy it and paste it into the Telegram Bot Token field in your form's Integrations tab

    Step 2 — Get Your Chat ID

    Telegram requires a Chat ID to know where to deliver the message.

    Method 1: @userinfobot (fastest — for personal chats)

    1. Search for @userinfobot on Telegram and click Start
    2. It replies with Id: 123456789 — that number is your Chat ID
    3. Paste it into the Chat ID field in Formboost

    Method 2: Bot API (for groups and channels)

    1. Add your bot to the group or channel and make it an admin
    2. Send any message in the group/channel
    3. Open this URL in your browser (replace the token):
    https://api.telegram.org/botYOUR_BOT_TOKEN/getUpdates
    1. Find the chat.id field in the JSON response — that is your Chat ID

    For public channels you can also use the channel username (e.g. @mychannel) instead of a numeric ID.

    What the Message Looks Like

    📋 New submission — My Contact Form name: John Doe email: [email protected] message: Hello, I'd like to learn more.

    Testing

    After saving, click Send Test in the Integrations tab. Your bot should deliver a test message to the configured chat within a few seconds.

    If you don't see a message, make sure you've started a conversation with the bot first (send it any message), or that it has been added and promoted to admin in the target group/channel.

    Troubleshooting

    ProblemFix
    "Chat not found"Start a conversation with the bot, or confirm the Chat ID is correct
    Bot is in the group but no messages arrivePromote the bot to admin in the group/channel settings
    getUpdates returns an empty arraySend a message to the bot/group first, then reload the URL
    Bot token invalidRegenerate the token via /token in BotFather
    Messages stoppedCheck if the bot was removed from the group or blocked

    Notes

    • Each Formboost form supports one Telegram bot + chat combination. To notify multiple chats, use a separate Telegram bot for each.
    • Bot tokens are sensitive — keep them private and rotate via BotFather if exposed.
    • Telegram bots cannot initiate conversations; a user must message the bot first before it can send to a private chat.
    PreviousSlack IntegrationNextHTTP Webhook