Frequently Asked Questions

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    General Questions

    Learn what Formboost is and how it works

    What is Formboost?

    Formboost is a developer-first form backend API that handles form submissions without requiring any server code. Simply add your Formboost endpoint to your HTML form, and we handle the rest: collecting data, filtering spam, sending notifications, and integrating with your tools.

    Do I need a server to use Formboost?

    No! Formboost is completely serverless. You don't need to write any backend code or manage a server. Just add your Formboost endpoint to your form, and we handle everything else.

    How does Formboost pricing work?

    Formboost offers a free tier with 100 submissions per month. Paid plans start at $9/month and include more submissions, advanced features, and priority support. Check our pricing page for complete details.

    Is Formboost secure?

    Yes! Formboost uses industry-standard security: data is encrypted in transit with SSL/TLS, we filter spam automatically, and support webhook signature verification. We're GDPR compliant and don't sell your data.

    Can I use Formboost on any website?

    Yes! Formboost works with HTML forms on any website - static sites, JAMstack apps, traditional servers, WordPress, Webflow, and more. If you have an HTML form, Formboost works with it.

    Integrations

    Connect Formboost to your tools and services

    What integrations does Formboost support?

    Formboost integrates with email (automatic notifications), Slack, Discord, Telegram, and HTTP webhooks for anything custom. There is no native Zapier or IFTTT app — you reach those platforms by pointing a Formboost webhook at the incoming-webhook URL they give you.

    Can I send form data to my own server?

    Yes! Use webhooks to send form submissions to your own backend. Formboost will POST the submission data to your endpoint in real-time, with signature verification for security.

    Does Formboost support custom email?

    Yes! You can customize email recipients, subject lines, and templates. Emails are sent automatically when forms are submitted, and you can configure them in the dashboard.

    Technical Questions

    Setup, APIs, and technical details

    How do I set up Formboost?

    It takes less than a minute: 1) Sign up (no credit card needed), 2) Create a form endpoint, 3) Add your endpoint to your HTML form's action attribute, 4) Done! Your first submissions will arrive immediately.

    Can I use Formboost with JavaScript/React/Vue?

    Yes! Formboost works with any frontend framework. Use fetch() or axios to POST data to your Formboost endpoint. See our framework guides for examples with React, Next.js, Vue, and more.

    Does Formboost have an API?

    Yes! Formboost provides a REST API for programmatic access. You can retrieve submissions, update endpoints, configure integrations, and more through the API. See our API documentation for details.

    Can I test Formboost before going live?

    Yes! You can test Formboost in development. We recommend testing with test data first. The free tier includes 100 submissions/month, perfect for testing.

    What data formats does Formboost accept?

    Formboost accepts form data in multiple formats: URL-encoded (standard HTML forms), JSON, and multipart/form-data (for file uploads). The format is automatic based on your form configuration.

    Features

    Learn about Formboost's capabilities

    What is spam protection and how does it work?

    Formboost uses AI-powered machine learning to detect spam submissions. Each submission gets a spam score, and you can set automatic thresholds to filter or flag suspicious submissions. You can also manually review submissions in the dashboard.

    Can I track form submissions?

    Yes! The Formboost dashboard shows real-time submission analytics including total submissions, trends, spam scores, and more. You can also export data via the API.

    Can I upload files through Formboost forms?

    Yes! Formboost supports file uploads. Files are securely stored and you can access them via direct URLs or through webhooks.

    Can I redirect users after form submission?

    Yes! Configure custom redirect URLs in the dashboard. Users can be redirected to a thank you page, your homepage, or any other URL after they submit.

    Can I send auto-replies to form submitters?

    Yes! Set up automatic reply emails that are sent to users who submit your forms. You can customize the message and even send different replies based on form fields.

    Support & Data

    Support options and data access

    How do I get support?

    We offer email support for all plans. Premium plans include priority support. You can reach us at [email protected] or through the dashboard.

    Is there documentation available?

    Yes! We have comprehensive documentation including setup guides, API reference, framework examples, and troubleshooting guides. Visit /docs for the full documentation.

    What is Formboost's uptime SLA?

    Formboost is built on a reliable, redundant infrastructure. Check our status page at /status for current uptime and incident history.

    Can I export my data?

    Yes! You can export submissions via the dashboard or through the API. Your data is yours, and you can access it anytime.

    What happens if I delete a form?

    Deleting a form is permanent and cannot be undone. All submissions for that form are deleted as well. The form endpoint will stop accepting submissions immediately.

    Still have questions?

    Get in touch with our support team. We're here to help!